Craft Voice, Tone, and Microcopy That Feel Human
Define voice traits such as clear, curious, and decisive. For each trait, write examples of do and do not. Keep the list small, then circulate it across your team so project pages, case studies, and proposals sound cohesive every time.
Craft Voice, Tone, and Microcopy That Feel Human
Where visitors hesitate, add small lines that reassure. Near a form, mention response time or privacy. Near a portfolio filter, explain how projects are categorized. These tiny phrases remove micro-friction and quietly increase the likelihood of action.